Thursday, September 25, 2008

Dear JPS Concerned Parents,

I found it very interesting to hear GEMS senior management, in the mtg with class reps, openly state that it is a commercial organisation. Did they let their guard down?
We all know it is, of course, nobody is stupid enough to believe they are providing a service for community reasons.
They should remember that customer service is an integral and vital element of any money-making operation, and in this area, JPS is sadly lacking. How many of us have been on the receiving end of Mel Curtis' barking? Communication between her and parents can be almost solely summed up by parents receiving letters on car parking woes. It's time for JPS to be creative on this matter! Increasing bus fees by 100%+ is certainly not the way. How about some community spirit by improving Dubai's roads and providing subsidised bussing. No? Oh, sorry, I forgot, it's a commercial operation....
I won't be surprised if the word from Sunny Varkey is "put up or shut up", reinforced by another contract gagging the parents (it happened before in one of GEM's schools in England).
Finally, given the imminent demolition of the old villas and Park and Shop, beware of JPS and JC suffering the same fate. Just a thought.
Keep your options open for your children's schooling.

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